Valley Oral & Facial Surgery

Financial Policy

For questions regarding a statement or to make a payment call our Billing Department at  1-800-637-6445, or email us at info@valleyofs.com

Payment is due at the time services are rendered. For your convenience, our offices are pleased to accept payment methods including Visa, MasterCard, Discover, American Express, personal check, and cash. Mastercard, Visa, Discover, and American Express will be charging a 2% Convenience Fee that will be added to your credit card payments. We also offer several different finance options through Care Credit. Please contact one of our offices regarding additional financing or account questions.

Please be aware that patients and/or guardians are responsible for all fees regardless of insurance coverage or payment.

Any remaining balance after insurance payment is the patient’s responsibility. A statement will be sent out if a balance remains after insurance has been fully processed. Prompt remittance is appreciated. If a balance remains on an account for over ninety (90) days from the date of the first statement, the account will be turned over for collections.

Out-of-Network Policy


A personalized out-of-pocket estimate will be prepared using the most current information available at the time of service, including insurance verification for patients with in-network insurance. Because estimates are not a guarantee of payment or final charges, the quoted amount is due at the time of service and may not reflect all services rendered. Any outstanding balance determined after the visit or after claim processing will be billed to the patient.
 
Valley Oral & Facial Surgery, PC, participates with select insurance carriers. Not all services are covered under every insurance plan. Coverage may be limited by plan exclusions, deductibles, annual maximums, or clinical criteria. The patient is financially responsible for all charges incurred on the date services are provided. 
 
To allow time to verify benefits and prepare an accurate estimate, in-network insurance information must be provided at least 3 business days before your appointment. If insurance information is not received by that time, full payment will be due at check-in. We will submit the claim to your insurance on your behalf and issue any applicable refund once payment is received.
 
Patients with out-of-network insurance will pay in full at the time of service. As a courtesy, the practice may submit the claim on the patient’s behalf. The patient will receive an Explanation of Benefits (EOB) and any reimbursement directly from their insurance carrier.
 

Payment Methods

Our Office Accepts

We are pleased to offer several financing options through care credit. Please contact us for more information or with any questions regarding payment methods

Insurance Information

Your dental insurance benefits are based on an agreement between your employer and the insurance carrier. We are not a party to these benefits. We file claims as a courtesy to the patient. An estimated amount patients will owe is provided based on these benefits but are never a guarantee of payment. Any remaining balance not covered by insurance, whether greater or less than the estimated amount, is the patient’s and/or guardian’s responsibility.

We are proud to work with many insurance companies.  Please call us to find out if we accept your insurance plan.

Please contact us with any additional questions regarding our financial policies or finance options.

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Our Commitment

We are committed to providing the highest quality care in a comfortable and compassionate environment.

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